When I get asked, “What do you do?”
I know that nobody wants to sit through my technical scientific explanation, so I explain it in terms everyone can understand: in basic IT terms.
Imagine buying a brand-new computer.
As soon as you take it out of the box, you can bet it’s running quickly and smoothly. But as the years go by, a significant amount of software gets installed, files get cluttered, and videos get downloaded. And eventually, all of this wears on your once new computer and it slows down over time.
Of course, we try to preserve our computer with antivirus software, system updates, and even a defragmentation of the hard drive.
We use countless tools to enhance and optimize system performance, but will it ever be in the same condition as the day you took it out of the box?
Minor “injuries” will happen to the system with day-to-day use (wear and tear). The fan on the CPU might stop, the battery could fail, maybe something happens to the motherboard… whatever the problem, we want to make sure the operating system is running as smoothly as possible until its last day.
My job is to help you fine-tune the system for optimized performance. The goal is to bring the system back to an equilibrium where it can manage on its own and essentially “take care of itself”. I do this by re-vitalizing the system and ensuring all parts are running smoothly.
But inevitably, issues will arise. And when we run into them, it’s important to identify what has stopped running. What changed from the time it was working optimally until now?
We need to start by asking ourselves basic troubleshooting questions: Is there power? Is the screen on? How does it boot? What is the error message?
There are a million of things that can go wrong. But the ultimate question is always this: “what needs to be jumpstarted for the system to run on its own?”…
Does this give you a better understanding of what I do?
If you still have questions, be sure to share them with me in the comments below!